Terms & Conditions
The terms that apply when you use this website or engage Ben Raymond for website design or Google Business Profile management services.
Last updated: 15 August 2026
These Terms & Conditions govern your use of benraymond.cloud and any services provided by Ben Raymond ("Ben Raymond", "we", "us", "our"). By using this website or engaging our services, you agree to these terms.
1. About Ben Raymond
Ben Raymond is a Melbourne, Australia based sole trader providing website design and build services, and Google Business Profile management services, for local businesses.
2. Use of this website
You may browse this website and submit information through our contact and sign-up forms for the purpose of enquiring about or receiving our services. You agree not to use this website for any unlawful purpose or to submit false information through any form.
3. Services
Any website design, build, or Google Business Profile management work is agreed separately with each client, including scope, timeline, and price. These Terms & Conditions cover use of this website and any SMS communications; they do not replace a separate service agreement where one exists.
4. Intellectual property
The content, design, and code of this website belong to Ben Raymond unless otherwise stated. Case studies shown on this site, including the Air Solutions before/after comparison, are shown with the client's permission.
5. SMS communications
If you opt in to receive SMS messages from Ben Raymond through the sign-up form on our Contact Us page, those messages are governed by the SMS Terms in our Privacy Policy. Message frequency may vary, message and data rates may apply, reply STOP to opt out, and reply HELP for help.
6. No guarantee of results
Website design and Google Business Profile management can improve how a business is found and presented online, but we do not guarantee specific search rankings, review counts, or business outcomes, as these depend on factors outside our control.
7. Limitation of liability
To the extent permitted by law, Ben Raymond is not liable for any indirect or consequential loss arising from your use of this website or our services. Nothing in these terms limits any right or remedy you have under the Australian Consumer Law that cannot be excluded.
8. Governing law
These terms are governed by the laws of Victoria, Australia, and any dispute is subject to the jurisdiction of the courts of Victoria, Australia.
9. Changes to these terms
We may update these Terms & Conditions from time to time. The "last updated" date at the top of this page reflects the most recent revision.
10. Contact us
Ben Raymond
Melbourne, Australia
Phone: 0490 777 151
Email: itsbenraymond@gmail.com
See also our Privacy Policy, which contains our SMS Terms.